Over the past few years, the mortgage industry has been facing increasing pressures in the form of rising interest rates, increased customer demands and competition. In addition the recent sub-prime crisis has impacted the industry. As a result, mortgage companies are looking at offshoring as one of the strategies for cost reduction and enhancing profitability.
The evolving industry scenario offers mortgage companies multiple offshoring models, be it focused solutions or horizontal capabilities involving scale. Quatrro can provide multiple solutions within this space.
Our Mortgage team consists of domain experts from the US mortgage, as well as from within the BPO industry. We believe that with a combination of the best platform and the best people, we will deliver.
- Customer segmentation
- Product development & placement
- Lead generation
- Channel management
- Loan set-up
- Quotations
- Risk management
- Validate funding
- Document validation & confirmation
- Warehousing
- Borrower verification
- AU
- Appraisal order
- Conditions clearing
- Purchase clearing
- Post closing document follow up
- Validation & delivery
- Secondary marketing
- Loan file set up
- Processing & Reporting
- Insurance tax & Escrow processing
- Manual payoff processing
- Account balancing
- Customer Servicing
- Cross selling
- Collections & Foreclosures
- Eligibility determination
- Case setup
- Case review
- New term determination
- Case decision
- Loan documents modification
- QC signed package
- Servicing
- Risk assessment
- Credit accounting & approval
- Validate conditions
- Loan approval
- Asset grading
- Title order
- Title search
- Title examination
- Title review
- Receive referrals
- Bankruptcy search
- Foreclosure verification
- Opening a bankruptcy file
- Receive referrals (client websites)
- Referral setup
- Title search & support title exam/review
- Assignment of mortgage
- Generate complaints & summons package
- Affidavit of indebtedness
- Facilitate process of services
- Prepare motion for summary judgment
- Receive referrals
- Verification (Bankruptcy & Military status)
- Opening a eviction case
- Preparation of eviction package
- The Quatrro Partner Program is targeted to Resellers who want to provide a substantial added value to their clients. The goal is to offer Quatrro customers...

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TEL: 727-942-0736



