Technical Solutions

Technical Solutions is another service offering from Quatrro. As computers have become more and more sophisticated, the job of keeping them running has fallen to an ever-increasing group of specialists known collectively as “Tech Support”. The first port of call is generally the manufacturer's Tech Support. Manufacturers and other service providers have started to scale back on in-house technical support staff to cut costs.

Quatrro has seized this opportunity and built a business by providing help to end consumers who may not appreciate the difference between a COM port and a CPU.

Branded as Qresolve, the service will be available to consumers in the US, Canada and UK. The service provides quality and timely resolution of the customer's tech problems irrespective of where the consumer may be or the nature of the problem or the platform (PC or Macintosh).

Team Qresolve consists of professionals who have managed and run BPO operations for industry leaders such as Dell, HP, Microsoft, among others. Our Technical Support Engineers have Minimum 2 years of PC or call center support experience in dealing with such problems.

Our support consultants have a wide range of Certifications, which include but are not limited to: A+, MCP, CCNA, MCSE, CCNP, Net+. Red Hat, Linux and Mac OS (Apple).

Visit http://www.qresolve.com to experience the service for yourself.